Global Wheels (“Company”, “we”, “our”, “us”) operates globalwheelsindia.in and provides international freight forwarding, logistics, customs handling, insurance, and related services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website or interact with our services.
By accessing our Website, you agree to the terms described in this policy.
1. Information We Collect
a. Personal Information
We collect personal details when you:
Fill out inquiry or quote forms
Request a call back
Contact us by phone or WhatsApp
Communicate through email
Use our logistics or documentation services
Information may include:
Full name
Email address
Phone number
Address / pickup & delivery location
Shipment details
Business information
Service requirements
b. Automatically Collected Information
When you visit our Website, we may collect:
IP address
Browser details
Device type
Location data
Pages visited
Time spent on the website
Cookies and tracking information
c. WhatsApp & Call Tracking
When you click on our WhatsApp or Call buttons, you consent to:
Follow-up communication
Shipment updates
Service discussions
We never misuse or sell contact data.
2. How We Use Your Information
We use collected information to:
Provide international freight & logistics services
Process air, sea, land shipments
Assist with customs, documentation, and compliance
Manage insurance-related processes
Schedule pickups, visits, and delivery
Improve customer experience & website performance
Respond to your inquiries and provide support
Send updates regarding shipments or services
We do not sell or rent your information to third parties.
3. Sharing of Information
We may share your data with:
Freight partners (airlines, shipping lines, transport agencies)
Customs brokers and government authorities
Insurance & compliance partners
Technology and tracking providers
Cloud and data storage services
Legal authorities (if required by law)
All third parties follow strict data protection standards.
4. Cookies & Tracking Technologies
We use analytics and tracking tools such as:
Google Analytics
Meta Pixel (if used)
Website behavior tracking
Cookies help us:
Improve website performance
Understand user behavior
Optimize service experience
You may disable cookies from browser settings anytime.
5. Data Security
We implement strong security measures, including:
SSL encryption
Secure servers
Access control
Data confidentiality protocols
However, no digital system is 100% secure. We cannot guarantee absolute protection against cyber risks.
